Before Your Session

Once you have scheduled your first appointment, you will receive registration forms to fill out prior to your first appointment.

If you plan on using insurance, please bring your insurance card with you to your first visit. We ask that you are prepared to cover the first session in addition to our $30.00 intake fee (this is a one time fee, only charged for your first visit.)

Our office is located on the lower floor of the A Building, with the entrance on the north side of the building. Please arrive 10-15 minutes early to your appointment with your forms completed; otherwise, allow 30 minutes at your visit to complete the paperwork in our office on your smartphone.

Insurance & Payments

All of our providers are out-of-network with all insurance companies but can offer Superbill upon request. Superbill can be turned in to your insurance and may cover your session in full or in part.

Before making your appointment, we recommend that you call the number listed on the back of your insurance card to find out your plan’s benefits and coverage.

Below are some helpful questions to ask your insurance company regarding out-of-network providers:

• Do I have mental health insurance benefits?
• What is my deductible, and has it been met?
• How many sessions per year does my health insurance cover?
• Does my plan reimburse a % or a certain dollar amount of an out-of-network Superbill counseling session?
• Does my plan offer Provider and/or Non-Provider coverage?
• Do I need written approval from my primary care provider in order for services to be covered?

Unfortunately, we are unable to accept Medicaid or Medicare at this time.

Payment Options

We accept cash, checks (made out to CPCN) and credit/debit cards (except American Express). 

Cancellation Policy

If you are unable to keep your appointment, Cedar Park Counseling Network requires a 24-hour notice of cancellation. In the event that you need to reschedule your appointment, please email your therapist directly.