Before Your Session

Once you have scheduled your first appointment, you will receive registration forms to fill out prior to your first appointment.

Upon arriving, you will see a blue & white CPCN sign next to the church entrance.  If the doors are locked please ring the WHITE DOORBELL - on the left frame of the doors OR contact your counselor as they've instructed you. If the doors are unlocked and you know your way to the counseling office lobby, proceed there. After coming in the main entryway of the church, take a left on the first floor, past the Sanctuary, and down the hall to the "Church/Counseling Offices" which will be on the right side. There will be a lobby with seating and beverages for you to enjoy. Your counselor will welcome you from there.

Insurance & Payments

All of our providers are out-of-network with all insurance companies but can offer Superbill upon request. Superbill can be turned in to your insurance and may cover your session in full or in part.

Before making your appointment, we recommend that you call the number listed on the back of your insurance card to find out your plan’s benefits and coverage.

Below are some helpful questions to ask your insurance company regarding out-of-network providers:

• Do I have mental health insurance benefits?
• What is my deductible, and has it been met?
• How many sessions per year does my health insurance cover?
• Does my plan reimburse a % or a certain dollar amount of an out-of-network Superbill counseling session?
• Does my plan offer Provider and/or Non-Provider coverage?
• Do I need written approval from my primary care provider in order for services to be covered?

Unfortunately, we are unable to accept Medicaid or Medicare at this time.

Payment Options

We accept checks (made out to CPCN) and credit/debit cards (except American Express). 

Cancellation Policy

If you are unable to keep your appointment, Cedar Park Counseling Network requires a 24-hour notice of cancellation. In the event that you need to reschedule your appointment, please email your therapist directly.